Android, iOS

The game won't open

If you are receiving an error message when trying to open the game or if the loading screen is stuck, please make sure that your device is connected to fast and stable WiFi network. Then, please reboot your device and open the game again. 

If the problem with opening the game still occurs afterwards, please take a screenshot of the error message or the loading screen and send it to us along with the information about your device model so we can take a closer look at this.


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