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Choose platform

Android, iOS

I’m missing the purchase.

- Prepare your game ID - you can find it in the game settings.
- Prepare your purchase receipt - you can find it on your email, or if you’re using android, can find the purchase history after going into http://pay.google.com/, logging in and selecting the appropriate purchase.

- Contact us by clicking the “Contact Us” button below, or send us a message at support@vividgames.com

- In the subject of your message, type “I’m missing the purchase.”.

- Make sure to include both the ID and your purchase receipt.

2023-01-28

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