back
Android, iOS

I'm missing a photo from the character.

- Prepare your game ID - you can find it in the game settings.
- Take a screenshot of the gallery where you have the missing photo.

- Take a screenshot of your conversation with the character whose picture you are missing.
- Contact us by clicking the “Contact Us” button below, or send us a message at support@vividgames.com.
- In the subject of your message, type “I'm missing a photo from the character.”.

- Make sure to include your game ID and both the screenshots that you’ve made before.

2023-01-28

Was the solution helpful?

Contact Us