The game is crashing on start

First of all, please make sure your phone meets the minimum requirements specified in HERE and check if your device is currently supported.

Also make sure you have enough free space required as the game downloads additional content in the background during the gameplay. Close all other apps that might use a lot of memory and try again. In addition try the steps below:

  1. Reboot the device
  2. Remove the game and download it again

If this still does not help, please contact us using the button below. Please include the following pieces of information in the email:

  1. Phone/Tablet model
  2. Operating system version
  3. Game version


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